FAQs

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Shipping Time

Free shipping to most countries. A tracking number will be provided for all orders. It usually takes 3-5 days to process your order and 15-20 days for delivery of your package. Please contact us if you have any shipping related queries.

Special Notes - IMPORTANT !

* Due to COVID19, we are experiencing 2-3 weeks delay with our shipment around the world.

We apologise for any inconvenience caused. Please email us on support@thetoysfamily.com.au for any questions.

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